What is service hailing for professional services Service hailing is like ride hailing, but for professional services. Service hailing is the next big disruption coming to professional service firms. By Charl Sat Apr 4, 2020 639 words. #service-hailing #progressive-web-apps #deal-rooms You know about ride hailing, sure. So service hailing must be like Uber for professional services, correct? Yes, that’s right. And you already know how convenient ride hailing is. Well, it’s the same with service hailing. Service hailing is a super convenient way for your clients to get professional services from you. Your online presence is critical Uber, Lyft and other ride hailing platforms have revolutionized the mobility market. That’s great, but what does ride hailing have to do with hailing of professional services? The answer is simple. The same principles that enabled these companies to forever disrupt transportation will enable the next big disruption of your professional services market. From recent studies conducted among professional service firms, it is likely to take up to eight ‘digital touches’ before a consumer becomes a prospective client. Digital touches include search engines, review sites, social media, online directories, and firms’ websites. Prospects look at these to decide whether to hire your firm or a competitor’s. Even when referred by word-of-mouth, prospects still look up a firm online. So your firm’s online presence is critically important. Already have a website? You and 1.7 billion others. Yes, nearly 2 billion websites out in the wild. If you’re hoping your website will get you picked, your business is guaranteed to fade into oblivion. The problem is visibility. Or rather a lack thereof. In the harsh world of the internet, if you can’t be found you don’t exist. Simple websites don’t work any longer. You have absolutely no hope of being heard above all that noise. None. You have to do something different. OK, now what? You need an app. An app that connects you directly with your clients. An app that is fast, integrated, reliable and engaging. That’s why we build progressive web apps. Progressive web apps (PWA) are the driving force behind increased client engagement today. What has this got to do with service hailing? Your clients are busy and distracted. They are not really thinking about you. But when something happens and they need you, they really need you. Now. They need to be able to hail your services. Easily. Conveniently. Day or night. Progressive web apps That’s where progressive web apps come in. A PWA connects you to your users. It installs on their mobiles and desktops, and updates automatically. Best of all, you can send custom notifications directly to your users so that they stay engaged. PWAs are fast. They respond quickly to user interactions with silky smooth animations and no janky scrolling. PWAs are integrated. Repeat users can easily add your app to their home screen to create a launch icon. This means a direct connection between your client and your firm. PWAs are reliable. They load instantly and never show the ‘downasaur’, even in uncertain network conditions. And PWAs are engaging. They feel like a natural app on the device, with an immersive user experience. Our commitment to your success Conversions +26% Our PWAs come with search engine optimization and a full range of analytics enabling you to analyze events, conversions, audiences and more. We commit to giving you the tools to make your business grow. Engagement +72% With access to predictions, A/B testing and push notifications, our PWAs make it easier for clients to connect with you. We commit to giving you the tools to increase client engagement with your brand. Repeat visits +50% Our PWAs add new capabilities to your clients’ experience, like being top level in the task switcher, on the home screen, and in the notification tray. We commit to making it simple for clients to hail your services again and again. Contact us to find out more If you would like to find out more about service hailing and progressive web apps, send us an email or sign up to our newsletter below.